82% of shoppers experience out-of-stocks as supply chain issues persist
With retailers facing continued supply chain disruption – from the long shadow of covid-19 to Russia’s war on Ukraine and climate change – shoppers are reporting increased levels of out-of-stock products. That’s according to the latest data from Retail Insight, which polled over 1,000 UK shoppers revealing that 82% have experienced out-of-stock products in-store in […]
American online consumers have a craving for UK products
The US e-commerce market is the second largest in the world. Surpassed only by the Chinese, which underwent an almost improbable development in the last ten years. The Americans are keen and experienced online shoppers. According to the IPC* Cross-border E-commerce Shopper survey 2022, more than 50 percent of the US online audience shopped online […]
Planning a Nordic Market entry or already have established Nordic e-commerce customers?
Buying products online is a long-established habit of most of the population in the Nordic countries. All of them, Sweden, Denmark, Finland and Norway were out early when it came to building an internet infrastructure, also in thinly populated areas. So, Nordic consumers have been relatively mature in their behavior when it comes to e-commerce […]
Achieving eCommerce growth in a recession
How do some businesses not only survive recession but thrive? According to Bain, 10% of organisations did well during previous recessions – and while 17% of public companies suffered, 9% bounced back stronger. But how? As James Hyde, Chief Product Officer & Founder, James and James Fulfilment explains, eCommerce retailers that prioritise core operational issues […]
Launching your eCommerce brand stateside: a five-step guide to setting up US fulfilment
Operating effective eCommerce fulfilment across the globe has become essential for many growing brands, as consumers in various countries increasingly demand certainty and speed of delivery. This has therefore necessitated the requirement for businesses to consider opening fulfilment centres in different locations to keep pace with demand. One region that continues to be of great […]
Supply chain disruption is going nowhere – what can retailers learn and take forward
By Suzette Meadows, Lead Consultant, Contact Centre/Unified Communications, Exponential-e While many retailers are beginning to bounce back from the worst effects of the pandemic, others continue to see their bottom lines negatively impacted by its fallout, whether in the form of supply chain delays, staff shortages or rising living costs. All these obstacles pose a […]
What does good subscription box fulfilment look like?
By Prolog Fulfilment Back in 2017 the Royal Mail report on subscription boxes predicted a rapid growth in demand over the next 4 years. Now, post pandemic, the latest report sees the value of the UK market having more than doubled in that period: The subscription box market has grown by 135% since 2017. Shoppers […]
EU VAT changes – is your eCommerce business ready?
Doing business with Europe has become so expensive and onerous since Brexit that a vast number of UK eCommerce businesses have simply turned off all EU activities. Managing the different VAT thresholds and rates across each EU country has certainly added to the admin burden and cost of doing business – so how much difference will the […]
Navigating Covid-19 through e-commerce: Lessons learnt
By Michiel Schipperus, CEO at Sana Commerce Covid-19 has had a significant impact on the global retail industry, with sales expected to dip by 5.7% this year. At the same time however, global Amazon sales increased by 26% in Q1 and 40% in Q2, and e-commerce spending in the U.S. grew from 11.8% in Q1 to 16.1% in Q2. In the […]
How COVID-19 has impacted global supply chains
By Nick Pike, Chief Revenue Officer, Vizibl The impact of COVID-19 has been swift and devastating to those directly affected. Not just from a health perspective, but also for businesses who had to promptly close their doors as the country went into lockdown, particularly those in hospitality and retail. And as we now slowly emerge […]
