Customer enablement only emphasised by 23% of supply chain organisations

Supply chain organisations that enable customers to get their own jobs done are twice as likely to receive repurchase orders compared with peers that focus merely on customer satisfaction or ease. A Gartner survey also found that customer enablement is only being emphasised by 23% of supply chain organisations today, but the strategy will become […]
Planning a Nordic Market entry or already have established Nordic e-commerce customers?

Buying products online is a long-established habit of most of the population in the Nordic countries. All of them, Sweden, Denmark, Finland and Norway were out early when it came to building an internet infrastructure, also in thinly populated areas. So, Nordic consumers have been relatively mature in their behavior when it comes to e-commerce […]
Inadequate tech means 95% of companies will fail to enable end-to-end supply chain resiliency by 2026

Most companies will remain locked into an outdated model that will prevent them from achieving end-to-end (E2E) resiliency in their supply chains by 2026. Analysis by Gartner indicates that few companies have accepted the necessary paradigm shift from being forecast-driven, and primarily focused on accuracy, to instead focusing on managing uncertainty in their supply chains. […]
OPINION: ‘Data-fication’ set to drive transformation in Transport and logistics

By Kirstie van Oerle, Partner, Netcompany As we look ahead to this year, it is from the position of continuous volatility that the past twelve months have brought. Transport and logistics companies, still in COVID recovery mode, face a raft of challenges as external factors combine to ensure that the road before us is anything […]
65% of companies plan to accelerate supply chain and logistics innovation investment

More than two-thirds of organisations plan to increase their technology spending over the next two years, though 87% indicated they still face internal inhibitors to supply chain and logistics innovation. That’s according to a Descartes study Supply Chain and Logistics Innovation Accelerates, but Has Long Way to Go, which examined how technology innovation is changing […]
How retailers can improve sustainability and profitability in home delivery

Today, home delivery and sustainability are coming together in consumers’ minds. Descartes recently conducted a comprehensive study to help retailers understand not only how this convergence is changing consumer home delivery preferences; but also how retailers can take advantage of these evolving preferences to help themselves and the environment. The good news is that consumers […]
2023 will be the year that retailers get pragmatic… and that includes supply chains

By Melissa Minkow, Director, Retail Strategy at digital consultancy, CI&T 2022 saw a focus on data sharing and innovation for retail. However, with inflation continuing to soar and the cost-of-living crisis deepening, in 2023 the spotlight will be on the consumer and meeting their needs in the most pragmatic ways possible. Consumers will be spending their […]
5 Minutes With… Amy Heineike, VP of Engineering at 7bridges

In the latest instalment of our supply chain industry executive interview series we spoke to 7bridges VP of Engineering Amy Heineike about managing geopolitical and economic shocks, the importance of adaptability, the impact of AI tools and how corporate sustainability will be a big focus in 2023… What have been the biggest challenges the Supply Chain industry […]
FMCG giants ramp sustainable packaging efforts

Fast-moving consumer goods (FMCG) companies are increasingly pledging to bring the environmental, social and governance (ESG) element into packaging with an aim to address various environmental challenges. Amid mounting pressure from customers, investors, and governments, they are making forward-thinking moves to improve the world by offering ethical, sustainable purchase choices to consumers, says GlobalData. GlobalData’s […]
Take your supply chain career to the next level with these excellent online courses

Our selection of online courses tailored specifically for the Supply Chain sector will enable you to both learn new skills and improve existing ones in 2023 and beyond – sign up today! These are specially-curated online courses designed to help you and your team improve expertise and learn new things. The Management, Leadership & Business Operations online […]