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DOWNLOAD: Shipping and Distribution – The State of the Deskless Workforce

Are staffing problems leaving your business high and dry? Download Quinyx’s new report for invaluable employee retention and scheduling advice. 

Current worker shortages in the UK are continuing to cause problems. Many firms are desperately trying to avoid business disruption as they attempt to plug staffing gaps, whilst running the risk of overworking existing team members too.

Workforce management solution provider Quinyx has released a new report aimed at leaders within the shipping and distribution sectors. Full of useful tips and advice on staff scheduling and employee engagement, the report outlines findings from Quinyx’s recent study of ‘deskless’ workers in the industry, highlighting what matters most to employees.

As the sector faces uncertainty following COVID-19 and Brexit, looking after loyal staff has never been more important. Quinyx’s report contains key insights on employee retention, plus details of how managers can implement scheduling processes to make day-to-day operations run more smoothly.

Download your free copy here.

Do you specialise in Distribution? We want to hear from you!

Each month on Supply Chain Briefing we’ll be shining the spotlight on a different part of the logistics market – and in February we’ll be focussing on Distribution.

It’s all part of our ‘Recommended’ editorial feature, designed to help supply chain industry buyers find the best products and services available today.

So, if you’re a Distribution specialist and would like to be included as part of this exciting new shop window, we’d love to hear from you – for more info, contact Nick Stannard on n.stannard@forumevents.co.uk.

Here’s our features list in full:

Feb – Distribution
Mar – Forecasting
Apr – Warehouse Management Software
May – Total End-to-End Solutions
Jun – Cost Reductions
Jul – Supply Chain Software
Aug – Logistics & Operations Management
Sept – Labelling & Packaging
Oct – 3PL & 4PL
Nov – Order Fulfilment
Dec – Transport Planning & Load Optimisation

WEBINAR: How distribution ​CFOs can drive supply chain success

The changing landscape of Distribution has evolved dramatically over the last few months. 

Navigating these changes relies on innovation and embedding process as well as integrating technology. 

This webinar from Sage covers;

  • How disruption is changing the landscape
  • Today’s distribution challenges
  • Why distributors need a new approach
  • Why the CFO needs to drive supply chain success
  • Questions you’ll need to answer as a CFO
  • Areas for supply chain innovation
  • Driving increased value

Helping you drive success across your organisation. 

https://www.sage.com/en-gb/cp/distribution-success/

Three challenges to delivery efficiency during Covid-19

Andrew Tavener, Head of Marketing at Descartes, outlines the impact that Covid-19 has had on ecommerce, addressing the three main pinch points for delivery service that have been caused due to a surge in demand, and how they might be overcome...

The current Coronavirus pandemic has presented challenges for every industry, organisation and individual across the world. In particular, the increased pressures that have been placed on ensuring efficient deliveries; to stores and to homes – have never been experienced before. With the Government placing the UK on Police-enforced lockdown, not only has panic-buying ensued, but with the public unable to purchase items from stores – ecommerce demand has seen huge growth, with a resultant exponential increase in the number of home deliveries for all types of goods. So what are the main pinch points for delivery that have been caused by the crisis, and how can they be addressed? Andrew Tavener, Head of Marketing at Descartes, explains.

Delivery to store

In light of panic-buying and stockpiling caused as a result of the outbreak, many supermarkets have struggled to keep up with demand and keep shelves stocked. We’ve already seen certain measures come into effect to support retailers, such as the relaxation of the enforcement of the EU drivers’ hours rules, as well as changes to MOT testing requirements on commercial vehicles to keep deliveries moving. But while these initiatives will all contribute to the overall effort to streamline delivery to stores, with the temporary lack of regulated checks, implementing vehicle safety technology to make sure vehicles are roadworthy and drivers are safe when they go out is more important than ever before.

Additionally, the government has announced that it will be temporarily relaxing elements of competition laws to allow retailers to work together and share resources to take some pressure off of supply chains; sharing stock data, pooling staff, delivery depots and vans, as well as coordinating opening hours to allow for shelf stacking time. When it comes to sharing delivery capabilities, an online, remote, centralised system is essential, so that everybody can access it in order to provide maximum visibility and capitalise on technology to get more out the existing resources in place, as they come under increasing pressure.

Crucially, supermarkets are now closing overnight to allow for deliveries and stacking to take place. This is where dock appointment scheduling becomes a critical component, to be able to manage demand in line with resources and capacity, to prioritise deliveries and create a foundation for better carrier/supplier collaboration – addressing this significant pinch point during a critical time can help to streamline the delivery process. One well known supermarket is currently coping at four times its peak with the use of Dock Appointment Scheduling, demonstrating how effective the tool can be.

Home Delivery

Add to all of this the growing concerns over the delivery driver shortages, especially as many may have to start self-isolating depending on whether they experience symptoms or not, the use of technology to optimise delivery efficiency has never been more important.

Steps have also been put in place by delivery companies relating to the actual delivery at the addressees’ homes, including leaving the goods in a specific place and not requiring a signature from the person accepting the item for proof of delivery.

A routing and scheduling solution that continually assesses the resources available, versus actual visibility throughout the supply chain, from initial collection through to the last mile of the home delivery process, offers the opportunity to maximise operational efficiency. Integrated telematics and mobile data communications provide increased visibility for the fleet manager and consumer, as they can see in real-time, exactly where a vehicle is against the plan and route set out by the scheduling software. This added insight allows transport operators to add or amend jobs to avoid disruption, such as traffic, as well as send automatic updates to the customer about any changes to their delivery. One well known pharmacy that relies on semi-retired drivers – those at higher risk to Coronavirus – is coping with a 15% absence rate with the use of routing software, demonstrating how the technology is enabling the pharmacy to keep up despite driver shortages.

Moreover, in light of temporary changes to drivers’ hours law enforcement, by combining digital tachograph analysis and reporting with driving licence and driver CPC verification with the DVLA, as well as digital driver vehicle safety checks, all in one platform, operators can practice proactive compliance management to underpin optimisation of fleet efficiency. Operators need a simple and convenient way to stay on top of their compliance requirements, especially as more changes are likely to come into effect as the situation unfolds.

Growth of ecommerce

The Coronavirus crisis has meant that retailers have had to go back to the drawing board when it comes to forecasting. For example, despite warmer weather approaching, comfy tracksuits are booming as people are staying at home, rather than purchasing evening wear or prom dresses. Home and garden, DIY and workout gear is also seeing a surge. While retailers can prepare for peak-periods such as Christmas, many are struggling to cope with this unexpected surge in demand.

With the public turning to online delivery during lockdown, businesses that have not had an online presence have realised that given the current state, this could mean the difference between surviving and going under. Even for those businesses with ecommerce in place, they have likely never had to deal with such an unprecedented crisis we are currently facing.

Primark, for example, has no online business to offset its lack of in-store revenue, now all of its 189 UK stores have closed. Estimates calculate the lost sales at Primark to equate to about £85M of gross profit, even before store closures. But all is not lost for those retailers that have not yet set up an ecommerce channel. With rapid turnaround remote solutions, warehouse management software can be deployed without the need to physically visit a site to get up and running. As long as warehouse facilities are available, businesses can deploy a logistics platform in three to four weeks, not months.

Moreover, with the likelihood that businesses will see more staff shortages as increasing numbers of workers will need to self-isolate, an efficient way of picking, packing and shipping is essential to keep up with increasing demand. And as consumers have no choice to turn to online shopping methods, it’s also likely that many will continue with online shopping even after the pandemic is over – especially if they have received a good experience. Retailers need to be prepared for the shift in consumer habits to not just be a temporary change in operations.

With technology that provides continuous background optimisation of resources, operators can get more out of their existing resources. Drivers and the public can be kept safe with real-time updates on delivery ETAs and mobile applications for proof that your goods were left in a safe place or outside your door for ‘contactless delivery’. These are testing times for every business, but those that can adapt now and capitalise on technology that can unlock valuable efficiencies will be the ones that will come out the other side stronger and in a better position to ride the wave of future demand fluctuations.

Do you specialise in Distribution services? We want to hear from you!

Each month on Supply Chain Briefing we’ll be shining the spotlight on a different part of the logistics market – and in February we’ll be focussing on Distribution.

It’s all part of our ‘Recommended’ editorial feature, designed to help supply chain industry buyers find the best products and services available today.

So, if you’re an Distribution specialist and would like to be included as part of this exciting new shop window, we’d love to hear from you – for more info, contact Nick Stannard on n.stannard@forumevents.co.uk.

Here’s our features list in full:

Feb – Distribution
Mar – Forecasting
Apr – Warehouse Management Software
May – Total End-to-End Solutions
Jun – Cost Reductions
Jul – Supply Chain Software
Aug – Logistics & Operations Management
Sep – Labelling & Packaging
Oct – 3PL & 4PL
Nov – Order Fulfilment
Dec – Transport Planning & Load Optimisation

Lidl opens £70m Scotland distribution centre

Operations have started at Lidl GB’s new £70m Scotland distribution centre in Eurocentral.

The 58,500m2 warehouse, Lidl’s largest in Great Britain, is a base for 600 existing Lidl employees, who have relocated from the retailer’s existing distribution centre in Livingston.

The site at Eurocentral will support Lidl’s growing store estate across Scotland, set to reach the milestone of 100 locations in the new year. A further 12 new stores are planned over the next three years in locations including Dundee, East Kilbride, Cowdenbeath, Larkhall and Dumbarton.

Lidl GB Regional Director for Scotland, Ross Millar, said: “We’re very excited to be celebrating the opening of our new Eurocentral distribution centre, which represents a pivotal moment in our ambitious growth plans across Scotland.”

“The warehouse underlines our commitment to creating more jobs for Scotland and I’d like to extend my thanks to both store and warehouse colleagues, who’ve worked so hard to get us to where we are today.”

The discounter also plans to open a further four warehouses by 2025 in Bolton, Peterborough, Luton and Leeds.

Lidl has experienced continued growth in Scotland over the years, currently sourcing over 300 products from 60 Scottish suppliers and plans to open its 100th Scottish store in early 2020.

Do you specialise in Supply Chain Distribution systems? We want to hear from you!

Each month on Supply Chain Briefing we’ll be shining the spotlight on a different part of the logistics and distribution market – and in February we’ll be focussing on Distribution systems.

It’s all part of our ‘Recommended’ editorial feature, designed to help supply chain industry buyers find the best products and services available today.

So, if you’re a supplier of Distribution systems and would like to be included as part of this exciting new shop window, we’d love to hear from you – for more info, contact Nick Stannard on n.stannard@forumevents.co.uk.

Here are the areas we’ll be covering, month by month:

Feb – Distribution
Mar – Forecasting
Apr – Warehouse Management Software
May – Total End-to-End Solutions
Jun – Cost Reductions
Jul – Supply Chain Software
Aug – Logistics & Operations Management
Sep – Labelling & Packaging
Oct – 3PL & 4PL
Nov – Order Fulfilment
Dec – Transport Planning & Load Optimisation

For more information on any of the above, contact Nick Stannard on n.stannard@forumevents.co.uk.

Redistributing surplus food to charities ‘saves the UK economy £51m every year’

A new impact report released by FareShare claims that collecting food that would otherwise go to waste and redistributing it to good causes saves the UK economy approximately £51 million every year.

The Wasted Opportunity Report, carried out by NEF consulting, evaluates the economic and social value of redistributed surplus food, as well as the current and potential cost avoided by the UK public sector as a result of the charity’s work.

By collecting food that would otherwise go to waste and redistributing it to charity and community groups, FareShare says it creates approximately £50.9 million of social-economic impact each year. This is made up of £6.9 million in social value to the beneficiaries themselves and £44 million in saving to the State (in savings to the NHS, the criminal justice system, to schools and in social care).

The implication of this calculation is that, were FareShare and other charities in the food redistribution sector able to scale up their operational capacity in order to handle 50% of the surplus food available in the UK supply chain, the value back to the State could be as much as £500 million per year.

FareShare redistributes good quality surplus food from the UK supply chain and delivers it to nearly 10,000 charities and community groups, including homeless hostels, children’s breakfast clubs, domestic violence refuges and community cafes.

In FareShare’s Annual Report the charity announced that in 2017-2018 it redistributed 17,000 tonnes of in date, good to eat surplus food — enough to create almost 37 million meals.

It says this surplus food is worth £30 million per year in cash savings to the charitable sector, and means charities can spend more delivering their frontline services.

The report follows the announcement by Michael Gove, SoS for Environment, Food and Rural Affairs for a £15million pilot project that aims to make it as cost effective for the food industry to redistribute their surplus to charities as it is for them to dispose of it as waste.

FareShare Chief Executive, Lindsay Boswell, said:  “We have always known food is a catalyst for good and now we are able to evidence it. A balanced, nutritious diet provides obvious health benefits, but sharing a meal also helps alleviate loneliness and reduces the number of times an isolated person may, for example, book a GPs appointment just so they have someone to talk to. The cost avoided by the State by charities serving up nutritious meals with FareShare food is a staggering £51 million every year, and that’s with us accessing just five per cent of the surplus food available. Imagine what we could do if we could get more of it.

“We want to be clear – the food we redistribute is in date and good quality, just like the food you’d eat at home. That’s why we’re also launching our Good Food Does Good campaign, to show off our incredible fresh food and to celebrate the amazing businesses who are already giving us their surplus.”

Download the full technical report here.

Distribution

Do you provide Distribution services? We want to hear from you!

Each month on Supply Chain Briefing we’ll be shining the spotlight on a different part of the logistics and supply chain market- and in April we’ll be focussing on Distribution.

It’s all part of our ‘Recommended’ editorial feature, designed to help supply chain industry buyers find the best products and services available today.

So, if you’re a supplier of Distribution services and would like to be included as part of this exciting new shop window, we’d love to hear from you – for more info, contact Lisa Carter on lisa.carter@mimrammedia.com.

Here are the areas we’ll be covering, month by month:

April – Distribution
May – Inventory Management
June – Total end to end Supply Chain solutions
July – 3PL & 4PL 46
August – Labeling & Packaging
September – Barcoding
October – Home Delivery Solutions
November – Warehouse Management Software
December – Freight Forwarding

For more information on any of the above, contact Lisa Carter on lisa.carter@mimrammedia.com.