Delivery Management Systems: What supply chain teams should know
Modern supply chains face increasing pressure to deliver products faster, more accurately and with complete visibility. Customers expect real-time updates, transport costs continue to rise, and businesses must balance efficiency with sustainability. As a result, delivery management systems have become an essential technology for organisations looking to streamline logistics operations and improve customer service. From intelligent route […]
Alleviating driver stress through intelligent routing
With peak season well underway, fleets across the globe are bracing for an ever increasingly busy time of year. To emphasise how intense the period is, in 2024 FedEx forecasted that parcel carriers would distribute 6.2 billion shipments across Europe between October and December 2024, a 9 % increase over the 5.7 billion delivered in […]
COST REDUCTION MONTH: The £27bn Returns Problem – How retailers can tackle the growing cost of returns
Returns represent a significant and growing challenge for retailers, undermining profitability and adding pressure to already stretched resources. While peak periods like Christmas often bring this issue into sharper focus, the impact of returns continues all year round. Products that were expected to generate profit often end up costing the business in both financial and […]
How retailers can stay ahead in the mobile-first era
Mobile commerce has had a significant effect on the way people shop, and is now considered an important part of the retail experience. It is expected that revenue from mobile commerce will reach around $2.5 trillion during 2025, nearly doubling over the previous 4 years, and representing a staggering 63% of total retail ecommerce. In the […]
Risk Management in Supply Chains: 5 Steps to Mitigate Transport Risk
Supply chains face an increasingly complex landscape of challenges, from geopolitical disruptions and extreme weather events to rising customer expectations for faster delivery. Effective risk management in supply chains has become essential for maintaining transport continuity, minimising disruption and protecting operational efficiency. Here’s how delegates at the Total Supply Chain Summit are strengthening logistics resilience and creating […]
Returns to Normal
January is a difficult time for retailers and supply chains in general. The dramatic shift from depleted stock to rebuilding inventory causes a strain upon the entire distribution operation. All this, whilst at the same time trying to run business as usual and maintaining customer service levels. This strain is further compounded by the increase […]
Planning a Nordic Market entry or already have established Nordic e-commerce customers?
Buying products online is a long-established habit of most of the population in the Nordic countries. All of them, Sweden, Denmark, Finland and Norway were out early when it came to building an internet infrastructure, also in thinly populated areas. So, Nordic consumers have been relatively mature in their behavior when it comes to e-commerce […]
£1bn: The estimated trade impact of logistics network strikes
Home delivery specialist ParcelHero has warned the combined ‘perfect storm’ of logistics-network strikes will impact on £1bn of trade and deliver a blow to shoppers, retailers and manufacturers alike. ParcelHero’s Head of Consumer Research, David Jinks M.I.L.T., says: ‘The “triple whammy” of industrial actions at ports, postal networks and e-commerce giants means serious disruption. Home deliveries will […]
Just 16% of UK consumers are satisfied with delivery services every time
Over two thirds (68%) of UK consumers have had an issue with delivery in the last three months – and, as a result, 24% lost trust in a delivery company and 24% lost trust in the retailer. That’s according to Descartes Systems Group’s latest Consumer Online Delivery Research, which set out to assess consumers’ online […]
Yodel posts record parcel volumes over Christmas peak as overall market balloons
Yodel says it delivered a record number of parcels over the peak Christmas period, up 37.4% year-on-year between November 15th and January 2nd. The company says it experienced a surge in everyday premium items passing through its network as families settled in for a Christmas at home due to lockdown. Increased demand for alcohol and fresh food in particular […]