COST REDUCTION MONTH: The £27bn Returns Problem – How retailers can tackle the growing cost of returns

Returns represent a significant and growing challenge for retailers, undermining profitability and adding pressure to already stretched resources. While peak periods like Christmas often bring this issue into sharper focus, the impact of returns continues all year round. Products that were expected to generate profit often end up costing the business in both financial and […]
COST REDUCTION MONTH: How businesses are optimising 3PL and 4PL partnerships for better cost control

The pressure on supply chain leaders to cut costs without compromising service levels has never been greater. Inflation, fuel prices, labour shortages and global disruptions have prompted many businesses to re-evaluate the effectiveness of their logistics partnerships. As a result, smarter outsourcing strategies, particularly through third-party (3PL) and fourth-party logistics (4PL) providers, are playing a […]
How retailers can stay ahead in the mobile-first era

Mobile commerce has had a significant effect on the way people shop, and is now considered an important part of the retail experience. It is expected that revenue from mobile commerce will reach around $2.5 trillion during 2025, nearly doubling over the previous 4 years, and representing a staggering 63% of total retail ecommerce. In the […]