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How to mitigate carbon emissions in your supply chain

By Zencargo

We have now entered the ‘decisive decade’ and it is time for companies to take sustainable action now. To avoid global temperature rises of above 1.5°C, CO2 emissions need to reach net zero by 2050 and to be cut in half within the next decade.  

The aftermath of COP26 has prompted governments to make climate pledges, and taught businesses and consumers all over the world that sustainability is essential in order to create a resilient future. Companies are beginning to create change by aligning their business goals to sustainable frameworks such as the UN Sustainable Development Goals and the Paris Climate Agreement. 

A recent survey by the United Nations shows that companies rank supply chains as the biggest challenge to improve their sustainability performance. But after such a volatile year for the supply chain industry, tackling another major challenge may be quite daunting. However, businesses can use this an opportunity to create resilience in their supply chains. 

Recognising the potential sustainability can bring to supply chains, we have created a ‘How To’ guide on ‘Cutting CO2 from the supply chain’.

From addressing the challenges and identifying the opportunities, this guide walks through:

  • Why cutting carbon emissions makes commercial sense
  • How stakeholders through the business can benefit
  • Creating the foundations of a sustainable supply chain
  • How business can create an action plan to cut carbon emissions

To find out how you can start to build your sustainable supply chain today, click here to download the guide.

The importance of having an ethical supply chain

A recent Accenture Strategy survey of nearly 30,000 consumers in 35 countries found that more than half of UK customers “want companies to take a stand on issues they care about such as sustainability, transparency and fair employment practices.”

In today’s world consumers expect products that are safe, sustainable, and responsibly sourced.  They want to buy and connect with brands who care about the products and services that they offer; who value the importance of an ethical supply chain that will incorporate social and human rights together with environmental considerations into how they do business across the world.  To deliver on these expectations and secure consumer trust, businesses must ensure their supply chains are wholly transparent.

An ethical supply chain focuses on the need for corporate social responsibility, working to produce products and services in a way that treats its workers and the environment, ethically.  The pressure is mounting from all sides: NGOs, investors, governments, and consumers are all demanding more from retailers and brands.

Segura was founded in 2012 to combine digital expertise with detailed knowledge of global supply chains, in order to create a simple-to-use business solution. They deliver market leading solutions to retailers, focused on helping them to achieve ethical, sustainable and compliant multi-tiered supply chains through automatic supplier onboarding, mapping and reporting.

Peter Needle, Founder and President at Segura says that “our aim is that one day every product will come with provenance: accessible, trustworthy information about origin, journey and impact.  We want to empower shoppers to drive progress through their purchasing power and at the same time, generate rewards for brands making a positive impact on people and planet.”

Retailers have spent decades working on their supplier relationships. However, most of their focus has been on making apparel at the right price and ever faster – typically by increasing the number of suppliers. In a competitive marketplace, failure to respond to consumer demands can be catastrophic. But retailers have moved from dealing with a small number of large apparel manufacturers close to home, to a vast array of suppliers all over the globe.

Many solutions have sprung up over recent years, to try and help brands have more visibility and control over their suppliers. However, these companies don’t always offer the complete package and very often falter after the first tier of interrogations.

Peter believes that it is important to start with a central ‘top down’ system.  “The Segura platform has the capacity to map and validate all suppliers through multiple tiers, capture their supplier compliance and standards information, verify this by linking to audit and certification partners, and to draw in data from bottom-up tracking and other vertical systems.

“Once you have visibility in both breadth and depth over your supply chain, you can also target measures that will improve performance.  Observing the buying patterns of your suppliers will help you identify and tackle the many inefficiencies that exist. The savings made in this area can be ploughed back into your suppliers in exchange for improvements in their ethical and sustainability performance.”

Segura’s view is that any business should first adopt a central, top-down platform to map out all suppliers through multiple tiers, validate the suppliers , and provide advanced reporting, acting as the collaboration and control system. Once it has been embedded, other specialist solutions can be onboarded, and their value greatly leveraged. Peter believes that “tracking the orders cannot be underestimated, it gives suppliers fewer opportunities to use unwanted third parties, or factories in lower tiers that may be sub-standard.”

Segura is the only solution on the market with an order capture and validation function, their software platform provides a 360-degree view of every supplier within their clients supply chain.  The platform enables sustainable and ethical sourcing through multi-tier supplier mapping, compliance and reporting, providing retailers with the assurance that each product, and everything in it, has been made in good quality, ethical factories.

Hobbs, the premium British womenswear brand is the most recent TFG fashion brand to sign up with Segura, helping them to capture and map their supply chain by order, validating their suppliers as compliant with TFGs’ CSR standards.

“We are very proud to have successfully gone live with Whistles, Hobbs, River Island and a number of iconic brands so far and are moving forward with a number of other high-profile retailers” says Peter. “It’s confirmation that our knowledge and expertise delivers transparency and compliance for retailers, so that they can be sure that their suppliers are both sustainable and ethical.”

In conclusion, the landscape of supplier sourcing is changing rapidly and the demand to bring more visibility, control and accountability to retailers and brands is constantly growing.  Consumer demand has spoken, and they will not accept a brand without full supplier transparency.

Is staff scheduling causing you stress? New report offers invaluable employee insights and retention tips

An insightful new report from workforce management solution Quinyx is shining a spotlight on the experiences of employees within the UK shipping industry, and offering invaluable advice for employers hoping to boost staff retention in 2022.

The report, part of Quinyx’s State of the Deskless Workforce global study of 11,000 workers, highlights shipping and distribution employees’ opinions of their jobs – and their bosses.

Exploring changing work patterns and management behaviours, the report contains key insights and advice for company leaders as the industry continues to face considerable pressures.

For example, Quinyx data reveals that UK shipping workers are less likely to say they feel valued at work than employees in other countries that also have prolific shipping industries. The report also looks at the priorities of employees – e.g. flexibility versus higher pay – and examines issues of understaffing.

Full of useful tips and advice on employee engagement and staff scheduling, with details of how managers can implement scheduling processes to make day-to-day operations run more smoothly, Quinyx’s report is available to download for free here.

Toma Pagojute, Chief HR Officer, Quinyx, says: “With the shipping industry continuing to face uncertainty following COVID-19 and Brexit, looking after loyal staff has never been more important. Unfortunately, current worker shortages present further challenges. Employers run the risk of overworking existing team members while trying to keep their businesses afloat, hence it’s vital that managers make looking after their workforce a top priority in 2022.

“Prioritising staff could mean anything from improving employee engagement, to implementing processes and tools to make scheduling more effective. Great staff are the most valuable asset of any business, and companies that put their employees at the forefront are the ones most likely to succeed this year.”

The future of warehousing: Automation, robotics and energy efficiency

The rise of e-commerce is underway and impacting our highstreets – even before the rise of Covid-19. Due to the pandemic, the shift from physical shops towards online spending has accelerated by an average of five years. In 2020, 87% of UK households made purchases online and recent statistics show that 70% now prefer it. Now, E-commerce is booming, and it is a trend that is here to stay, with online retail spending in the UK expected to reach £75 billion by 2024.

So, what does this transition towards digital spending mean logistically for businesses? The race is now on for retailers and third-party logistics (3PL) providers to secure more warehouse space and capture a share in this growing market. As is stands, warehouse space has already increase by 73% since Covid-19 restrictions began in March 2019. In addition to this, Brexit also played a role in companies bringing their supply chains closer to home. It’s predicted that, by 2024, the impact of growing e-commerce sales in the UK could require an additional 92 million sq ft of warehouse space.

Businesses need also address speed and accuracy, with the average consumer expecting rapid deliveries of products that are both made to order and easily returned. Therefore, the pressure is on for businesses to operate as efficiently and effectively as possible to service a growing marketplace with increasingly high expectations – and all with fewer errors and at a lower cost to serve.

This is where technology is set to play a major supporting role, bringing fundamental changes to the ways in which warehouses operate. So, what exactly does the future hold for warehousing? Here, we will explore how technology and energy efficiency will be the driving force behind a successful, smarter, and more sustainable future.

The Internet of things (IoT)

The IoT broadly refers to the connection of devices and sharing data via the internet. In the world of warehousing, this has become an increasingly important driver in boosting automation. Thanks to the IoT, modern warehouses can be more connected, coordinated, and seamless in their operations, helping them manage escalating demand and run more efficiently.

IoT sensors give an object digital intelligence. This enables devices to communicate with other online systems in real-time and share vital data with warehouse workers. Businesses can use the IoT to connect their equipment, robots, drones, and pallets, while monitoring their inventory and even supervising employees remotely. The IoT is particularly useful for a real-time view of inventory and capacity. Businesses can spot gaps when they appear and make best use of available space. Meanwhile, customers can receive full transparency on package tracking.

Warehouse Management Systems (WMS)

A fully optimised WMS can enhance a business’s productivity, boost efficiency, and lower costs by digitising its processes. It also helps avoid common mistakes like slow shipments, poor inventory management, or incorrect product details – all of which can be costly and lead to unhappy customers.

This software assists with an extensive range of key day-to-day operations. These activities might include inventory management, stock replenishment, order picking, labour management, and shipping. Ultimately, it gives an insightful and holistic overview of operations. As a result, informed decisions can be made. For example, an accurate, real-time view of inventory means companies can effectively gauge stock needs and avoid back orders. A WMS can even be used to boost productivity amongst workers, matching them to specific jobs at the right time, and guiding them around the warehouse in the most efficient manner.

Automation

Automation has become a key part of boosting warehouse operations. This can enhance efficiency, speed, accuracy, and safety. Over the coming years, all warehouse operation is expected to have some level of automation. In fact, automation is already a significant market, representing over $10 billion in annual global spending.

There are lots of exciting emerging technologies on the horizon, and it appears that the more established, proven technologies will have the biggest initial uptake. Recent industry research reveals that 65% of warehousing operations are expected to invest in conveyors and sortation systems over the next 3 years. 56% will adopt shuttle systems, which allow warehouses to increase throughput and storage density. Even well-established technology – such as stacker cranes and traditional automated guided vehicles (AGVs) – are expected to see relatively high levels of automation adoption.

A way to help transport bulk goods quickly and safely, forklift trucks (FLTs) are a popular form of automation in warehouses. Modern FLTs are fast to fuel, as they do run on liquid gas rather than batteries. Therefore, warehouses with their own centralised supply tank can benefit from automatic top-up technology. This means they always have the power they need, increasing productivity and reducing downtime.

Robots

As we look to the future, robots are expected to take centre stage. In warehouses, robots can help operations become more efficient and productive whilst reducing errors and improving safety. It’s estimated that there’ll be around 50,000 robotic warehouses by 2025 with over 4 million robot installations. Robots are already used for a whole host of warehouse functions, from picking and packing, to sorting, batching, transporting, inspection, and security. Many large corporations are investing in these emerging technologies. As of 2021, Amazon has around 350,000 mobile drive units.

Mobile robots have been trending over the past couple of years. Among their many talents, they are particularly helpful for moving goods from warehouse shelves to fulfilment zones. They can also be programmed to perform duties traditionally carried out by conveyors, manual forklifts, carts, and towing machines. Drones are also becoming increasingly important. They are affordable, easily able to reach any part of a warehouse, useful for inventory management (working in tandem with barcode technology), and able to support workers with shipping and delivery.

Energy efficiency

Warehouses often have high energy requirements, from heating to cooling and lighting. According to the Orlando Utilities Commission,  energy costs typically account for 15% of a warehouse’s operating budget. Therefore, businesses are keen for warehouses to become more energy efficient. As well as reducing costs, this will minimise their impact on the environment and reduce emissions.

Renewable energy is set to play a major role in helping warehouses become more sustainable. With large roof areas available, they are already perfectly set up to harness energy from the sun with solar panels.

Renewable green gas will also be a key part of the future sustainable energy mix. Warehouses will be able to use renewable energy for heating or even to power their forklift truck fleet. Once it’s widely available, warehouses already running on commercial LPG will be able to switch from oil to renewable green gas and become carbon neutral without changing any of their equipment.

Lighting is another big energy consumer for warehouses. Significant savings can be made by upgrading to more efficient LEDs, bringing in more natural light with skylights, and controlling lighting more effectively. For example, a warehouse could have automatic lights-out areas where human workers are absent.

Greener, smarter warehouses

There’s no doubt that warehouses are getting greener, and there are a whole host of other efficiency measures available. Energy management systems; cool roof systems; radiant heaters; high-volume, low-speed (HVLS) fans;green building materials; and measures to reduce, reuse, and recycle materials can all have a major impact. These green initiatives, married with the introduction of digital intelligence, have increased automation. This emergence of new technology means that we can expect a truly smarter, more sustainable, and more productive warehouse in the future.

Overall, the future of warehousing is technological. Warehouses will be digitally intelligent and able to communicate efficiently. For example, warehouse management systems might organise the daily activities of shipments and so on. Modern forklift trucks have evolved to rely on liquid gas, improving productivity in the workplace. Robots operate alongside warehouse workers to optimise labour and companies are investing in renewable energy sources to lead the way in sustainable manufacturing. How will you modernise warehousing?

Why your supply chain needs a dynamic cost model

By Zencargo

The last 18 months have seen the freight market at its most turbulent — and expensive — in living memory.  While most shippers know that they’re paying more, monitoring exactly how much more and how it affects profitability remains a challenge.

However, by moving to a dynamic cost model, logistics managers can adapt to market changes both quickly and strategically. Here are a few reasons why you should consider building one.

Costs are more unpredictable than ever

In a fluid freight market, total landed costs can vary from shipment to shipment, week to week or even day to day.

For example, additional sources of unplanned-for costs include:

  • Addition surcharges (PSS, GRI, Equipment Fees, Congestion Fees)
  • D&D charges from congested ports and delays with collection
  • Fluctuating haulage and trucking rates

Shippers need to manage profitability in real time

Decisions over what cargo to move, what to hold and what to expedite now need to be taken on a SKU by SKU basis.

That’s because cost variability means a profitable shipment in one month may become a loss-maker in the next, even with the same goods, in the same size container, on the same route and carriers. Especially in recent months, freight, storage, D&D and transport surcharges have varied significantly.

Without visibility over these elements, logistics teams lack the right information to see when an item becomes overall unprofitable, risking losses that won’t be apparent for months.

Building good data foundations gives you a long-term advantage

Once you have designed and built your model, you’ll be set up to measure progress and pinpoint key areas to reduce costs and improve performance.

Other opportunities might include:

  • Being able to hold suppliers accountable for hitting cargo ready dates
  • Reducing dwell times at node points to control extra charges
  • Keeping all the players across your supply chain informed

Ultimately, building a flexible model can help you to manage a lot of problems with one set of numbers.

For a step-by-step walkthrough on how to build your model, download Zencargo’s Cost Visibility handbook now.

DOWNLOAD: Shipping and Distribution – The State of the Deskless Workforce

Are staffing problems leaving your business high and dry? Download Quinyx’s new report for invaluable employee retention and scheduling advice. 

Current worker shortages in the UK are continuing to cause problems. Many firms are desperately trying to avoid business disruption as they attempt to plug staffing gaps, whilst running the risk of overworking existing team members too.

Workforce management solution provider Quinyx has released a new report aimed at leaders within the shipping and distribution sectors. Full of useful tips and advice on staff scheduling and employee engagement, the report outlines findings from Quinyx’s recent study of ‘deskless’ workers in the industry, highlighting what matters most to employees.

As the sector faces uncertainty following COVID-19 and Brexit, looking after loyal staff has never been more important. Quinyx’s report contains key insights on employee retention, plus details of how managers can implement scheduling processes to make day-to-day operations run more smoothly.

Download your free copy here.

5 Minutes With… Dassault Systèmes’ Adrian Wood

For the latest instalment of our supply chain industry executive interview series we spoke to Adrian Wood Director, Strategy & Marketing at Dassault Systèmes, about the company, the ongoing effects of the pandemic on the industry, the rise of the remote workforce, automation and the importance of listening…

Tell us about your company, products and services.

On our website you will see that Dassault Systèmes provides business and people with virtual universes to imagine sustainable innovations. Practically, that means you can use our technology to design, simulate, engineer and make whatever your customers need in the most efficient and sustainable way, even in the midst of disruption and changing markets.

What have been the biggest challenges the Supply Chain industry has faced over the past 12 months?

The disruption clearly tested the resiliency and agility of our global, interconnected supply chains. Those companies that did not have true visibility to the real-time status of what was happening across their own facilities and their outsourced partners suffered the most: they didn’t know how to react and respond to the changes with any confidence.

And what have been the biggest opportunities?

Some industry segments saw growth based on specific needs. The need to enable remote workforces drove increases in technology, data and communication providers. Government aerospace companies remained strong and while commercial aerospace is slowly climbing back, many companies saw the slack time as an opportunity to update some of their technology infrastructure.

What is the biggest priority for the Supply Chain industry in 2021?

Most companies are now trying to determine how to gain (or regain) that visibility across their end to end network which was sorely lacking. In some cases, companies are looking to near-shore or actually regain ownership of previously outsourced supply chain operations to ensure they have more control and visibility in the future.

What are the main trends you are expecting to see in the market in 2022?

As consumers, we will continue to demand highly customized products and items with short lead times. This pace and complexity will increase and put pressure on manufacturers to become more agile as demand accelerates for products and services (including travel). I think it will start to separate out the true leaders from the laggards in industry.

What technology is going to have the biggest impact on the market this year?

I think it’s all about visibility and optimization. The concept of the “control tower” is top of mind for many companies, but it’s more than just seeing what’s happening; it’s about being able to take (almost) infinitely complex scenarios and develop feasible plans that allow companies to have confidence in executing sustainably.

In 2025 we’ll all be talking about…?

Fully optimized and automated fulfilment. We’re all getting used to the “Amazon” effect where whatever you want is just a few hours away from arriving at your door. We’re going to want this for more complex products also and the industry leaders will be figuring out how to make it happen.

Which person in, or associated with, the Supply Chain industry would you most like to meet?

If I think of iconic supply chain “shifts” then people like Jeff Bezos and Michael Dell come to mind but really pulling off effective supply chain execution is a collaborative effort inside an organization, so I think you would have to think differently. I’d love to meet the team at Cisco as they seem to consistently be ranked top in supply chain capabilities.

What’s the most surprising thing you’ve learnt about the Supply Chain sector?

Two things. The first (like everyone else) is how fragile supply chains actually are. The pandemic was obviously unprecedented but one stuck cargo ship is all it takes. The second thing is the lack of resiliency of supply chains. The pandemic has been with us now for almost 20 months and we’re still talking about stocking up on essentials and preparing for a lack of Christmas gifts. I would have hoped more innovation would have been put into effect by now.

You go to the bar at the Total Supply Chain Summit – what’s your tipple of choice?

I’m still missing my beach vacations, so I’ll take a Mai Tai or anything with an umbrella so that I can imagine I’m sitting in the tropics.

What’s the most exciting thing about your job?

Being on the cutting edge of virtual technology and seeing how it interacts and impacts real life. We do so many cool things that continually amaze me.

And what’s the most challenging?

Connecting with customers and our audiences, although that is starting to get better. We’ve found some really creative ways to engage with people but you can’t beat standing in front of them face to face.

What’s the best piece of advice you’ve ever been given?

Listen before talking. In almost any situation (personal and professional) this is something that has served me well.

Peaky Blinders or Stranger Things?

That’s tough. Stranger Things satisfies my inner sci-fi nerd but having grown up in England around the area where Peaky Blinders is set (and even having a “brummie” accent for a bit) I’d have to go with the Shelby family.

What does good subscription box fulfilment look like?

By Prolog Fulfilment

Back in 2017 the Royal Mail report on subscription boxes predicted a rapid growth in demand over the next 4 years. Now, post pandemic, the latest report sees the value of the UK market having more than doubled in that period:

  • The subscription box market has grown by 135% since 2017.
  • Shoppers spent £1.4 billion on subscription boxes in 2020.
  • In 2020 deliveries of subscription boxes in the UK were just shy of 88 million.
  • The UK market is forecast to grow to £1.8 billion by 2025.

Subscription Boxes – A Trend for Our Time

Subscription boxes tap into the psyche of the ecommerce shopper. They’re the perfect antidote for consumers who are tired of endless choice and are looking for personalised packages offering a dopamine-fuelled rush of excitement each time a new box arrives.

Add into the mix two lengthy UK lockdowns during which ecommerce sales rose by around 80% and the rise of the subscription boxes begins to look inevitable. The most popular subscription box items are currently: male grooming, beauty products, fashions, niche food and drink products such as craft beers, gins and snacks.

Retail and Fulfilment Partnerships Make Subscription Box Success

Most subscription boxes start out simple, then become more complicated as customisation develops. Providing repeat items each month is simple. Additional customer approval and choice is manageable. Once they require individually customised bundles of items, though, it’s time to find a fulfilment partner.

What is Subscription Box Fulfilment?

Customised subscription box fulfilment is a complex task, requiring the development of failsafe processes on the part of logistics partners:

  • Inventory Management and Stock Control. Subscription boxes succeed or fail on their ability to adapt to individual consumer demand, fast.
  • Picking, Packing and Kitting. Well-trained warehouse staff assemble the boxes. Additional services are offered such as branding, gift notes and personalised extras.
  • The subscription box is shipped efficiently by trusted carriers. Any returns are dealt with promptly and efficiently by your fulfilment partner.

What Does Good Subscription Box Fulfilment Look Like?

Now is a great time for ecommerce retailers to dip their toe in the sector. Success depends on picking the right product and choosing a fulfilment partner you can trust.

Not sure how to assess the range of 3PLs on offer? Contact Prolog Fulfilment for expert guidance and support. We provide kitting, subscription box fulfilment, print & mailing solutions and prompt returns processing. Our goal is always to exceed your customers’ expectations and provide end-to-end visibility.

  1. Warehouse Management System. Comprehensive systems management for warehousing, ensuring seamless order fulfilment, and a prompt and faultless service for customers.
  2. E-Fulfilment Solutions. Fully integrated software and ecommerce fulfilment means that you can deliver personalised subscription services to customers, confident that complex orders are handled efficiently.
  3. Dedicated Customer Support Team. Prolog’s dedicated support team is on hand should you need us. You also have access to your account portal to review orders.
  4. Continuous Improvement. We make cost savings for customers through innovation. The additional value is an enhanced customer experience.

We’re excited by the potential of the subscription box market here at Prolog Fulfilment and we look forward to working with new retail partners throughout 2022.

Level up in 2022 with these courses for supply chain professionals

Our selection of online courses tailored specifically for the Supply Chain sector will enable you to both learn new skills and improve existing ones – sign up today! These are specially-curated online courses designed to help you and your team improve expertise and learn new things. The Management, Leadership & Business Operations online learning bundle provides you with over 50 courses, which cover all areas of both professional and personal development:
  • Costs, Volumes and Profits Certification
  • Agenda Setting Certification
  • Health and Safety in the Workplace (UK) Certification
  • GDPR in The Workplace Certification
  • Project Management Foundation (Small Projects) Certification
  • Project Preparation Certification
  • Making Meetings Matter Certification
  • Marketing Certification Level 2
  • Managing Emotions at Work Certification
  • Managing Your Workload Certification
  • UK Employment Law Certification
  • Workplace Monitoring and Data Protection Certification
And many more! Find out more and purchase your course online here. Additionally, there are a variety of bundles available on all spectrums;
  • Personal & Professional Development
  • Healthcare
  • Sports & Personal Development
  • Human Resources
  • Customer Services
  • Health & Safety
  • Education & Social Care Skills
  • Sales & Marketing
  • IT & Personal Development
Book your courses today and come out of this stronger and more skilled!

TotalEnergies Marketing France deploys FuturMaster

TotalEnergies Marketing France (TEMF), the subsidiary of TotalEnergies Marketing & Service in charge of developing petroleum products distribution and services activities in France, has chosen FuturMaster’s Augmented Supply Chain Planning solutions to gain agility and competitiveness.

TotalEnergies Marketing France will improve the forecasting of its 2,355 service stations by relying on FuturMaster’s new Demand Planning module, which integrates Machine Learning. We deployed this solution during the summer of 2021 across all TotalEnergies stations and Key Accounts in France. This large-scale project called “New Liv” will involve around 20 users and concerns a scope of 56 products and 3,357 customers.

Improving forecasts is part of an end-to-end project to optimise TotalEnergies Marketing France’s Supply Chain processes to give teams more tactical and strategic decision-making visibility.

TotalEnergies Marketing & Services is the world’s 4th largest distributor of land-based fuels. It currently has more than 15,700 service stations worldwide and over 24,858 employees. Its three main businesses are developing the service station network worldwide, producing and marketing lubricants, and distributing products and services for professional markets.

“In a market with relatively stable growth, around 2% per year, TotalEnergies Marketing France aims to become more competitive. In this context, the implementation of a Supply Chain Planning solution seemed essential to us to maintain a high service rate while optimising our distribution costs”, explains Franck Laroche, Project Manager of TotalEnergies Marketing France.

“After launching a call for tenders, we contacted around ten software publishers. We chose FuturMaster because of its teams’ ability to understand and take ownership of our challenges through workshops between the business and IT departments, which led to a more precise definition of our needs. FuturMaster also stood out from other vendors thanks to its innovative Demand Planning solutions integrating Machine Learning.”

TotalEnergies Marketing France chose to deploy FuturMaster’s Forecasting module calculated on a short-term horizon thanks to Machine Learning algorithms and the use of exogenous data such as preventive maintenance, public holidays, temperature forecasts, road traffic.

FuturMaster has teamed up with a consultancy firm specialising in artificial intelligence, to manage, in partnership with FuturMaster’s data scientists, the sourcing and preparation of the data for the correlation research.

“We used to make our forecasts in Excel down to the daily level. FuturMaster’s Forecasting module allows us to be more responsive by establishing a day’s attendance curve per station. In addition, Machine Learning allows us to integrate the impact of exogenous data and to adjust our forecasts accordingly to minimise the risk of disruption,” says Ouiza Delerba, Project Manager, TotalEnergies Marketing France.

In the context of a health crisis, the agility of the Supply Chain is more crucial than ever.

“We decided to trust FuturMaster to help us with three major issues: improving the reliability of our forecasts, optimising replenishment costs, and finally reinforcing lengthy visibility to facilitate strategic decision-making related to the sizing of our production tools. The New Liv project will enable TotalEnergies Marketing France to have all the players collaborate around a single solution and to gain agility in operational and strategic decision-making”, adds Franck Laroche, Project Manager of TotalEnergies Marketing France.

“TotalEnergies Marketing France’s New Liv project is an example of implementing an agile and resilient Supply Chain. Faced with the current context, FuturMaster’s mission is to increase visibility and reactivity by enabling optimal synchronisation between tactical/strategic planning and execution. Through our unique Machine Learning-based technology offering, TotalEnergies Marketing France has very accurate visibility of its sales forecasts. It can guarantee the availability of its products in its service stations. Resilience and agility are at the heart of this ambitious project, which demonstrates FuturMaster’s unique know-how,” explains Yacine Zeroual, Southern Europe General Manager at FuturMaster.