Consumer convenience as the new currency
Success in ecommerce and retail today hinges on consumer convenience. In order to be successful both now and into the future, and in response to changing customer demands, businesses must enhance platform accessibility, refine product presentation, and ensure mobile compatibility to meet customer preferences effectively. Operating in the multichannel space means keeping listings updated, tracking […]
Enabling ‘Farm to Fork efficiency between supermarkets & producers
Today, consumers across the UK are facing a cost of living crisis. As a result, many retailers and supermarkets are striving to keep their costs down, so that they can avoid passing these onto shoppers. Within this, one area that is increasingly under scrutiny for many organisations surrounds how to improve supply chain efficiency. This is taking place […]
Return Vending Kiosks: Driving retail recycling and sustainability efforts
Faced with mounting environmental concerns and regulatory pressures, aimed at mitigating plastic packaging waste, the retail sector finds itself at a crossroads. With consumers increasingly prioritising eco-friendliness when making buying decisions, the urgency to combat plastic pollution and promote efficient recycling has never been clearer. Further the announcement by the UK government regarding the implementation of a […]
Red Sea impact on UK retailers – Who foots the bill?
Ongoing attacks by Houthi rebels on cargo ships in the Red Sea are continuing to cause supply disruptions for retailers, as stock deliveries have been delayed and many vessels have been forced to reroute around South Africa’s Cape of Good Hope. The route can add an extra 10 to 14 days to cargo ships’ journey […]
Warehouse Efficiency: Is cost per pick impacting your bottom line?
A penny saved is a penny earned, but in the highly competitive business landscape, cutting costs isn’t always met with applause. What if businesses could not only save money but also enhance the customer experience through a revamped cost-cutting strategy? In today’s ever-changing economic climate, savvy businesses nationwide are diving into warehouse efficiencies to slash […]
Combatting growing pains within small retailers
Starting up as a retailer is easy – it’s managing growth that’s tricky. Entrepreneurial individuals can leverage any one of over 400 marketplaces to build up a brand and access global customers. Stock can be stored in a single location and orders quickly fulfilled by hand. But that’s just the start. Successful business expansion depends […]
ORDER FULFILMENT MONTH: Selecting the right partner for retail and e-commerce brands
The choice of order fulfilment partner is a critical decision for supply chain managers working in retail and e-commerce. This decision not only impacts operational efficiency, but also influences customer satisfaction and brand reputation. As such, there are several key considerations that supply chain managers must evaluate when selecting a fulfilment partner, as outlined here […]
82% of shoppers experience out-of-stocks as supply chain issues persist
With retailers facing continued supply chain disruption – from the long shadow of covid-19 to Russia’s war on Ukraine and climate change – shoppers are reporting increased levels of out-of-stock products. That’s according to the latest data from Retail Insight, which polled over 1,000 UK shoppers revealing that 82% have experienced out-of-stock products in-store in […]
Consumers want retailers to have sustainable home delivery services
43% of consumers feel retailers are doing a good job of using sustainable delivery practices, while more than 60% indicate they are quite/very interested in environmentally friendly delivery methods. That’s according to Descartes’ 2023 Home Delivery Sustainability Report: Consumers Expect More! survey, which examined consumer sentiment of retailers’ sustainability practices around their delivery operations. Additionally, […]
Managing the perennial problem of returns
The challenge of managing returns is not new. Traditionally this service and option has been free for many online shoppers to take advantage of. However, many retailers are planning to charge for returns as they strive to curtail the impact of this problem on their revenue. 25% of the UK’s leading brands are now charging […]
